Career Details

Technical Support Engineer
Closing Date : 15 Mar 2020


5 days work week, 8. 15am to 5.30pm

$3,000 - $3,100 + AWS + VB

Must have Class 3 Driving License

Willing to do OT

My client is an MNC supplier for Sensors and Measuring systems

 

 

 

Job Summary

 

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers. Conduct product application testing and troubleshooting on customers’ applications. Orchestrate product-related trainings for the purpose of maximizing sales. Possess strong communication skill including active listening. Demonstrate excellent prioritization as well as customer service.

 

Principal duties and tasks

·         Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications

·         Analyze and troubleshoot customer issues via phone or email

·         Research and analyze competitive information pertaining to the company’s products

·         Conduct product application testing for sales reps and customers

·         Create and update manuals for product training and product demonstration for sales reps

·         Plan, design, develop, and conduct trainings on products, applications, and competitive information for salespeople including both new hires and incumbents

·         Develop, update, and disseminate key sales enhancement product information via company intranet and/or electronic newsletters

·         Coordinate with the parent company in Japan on new product release and other pertinent tasks such as product literature development

·         Travel to customer and/or other affiliates for training seminars

·         May assist sales reps with on-site presentations to customers, as needed

·         Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements

·         Understand and observe company / department policies and procedures

·         Assists office administrator for quotation and order entry

·         Other duties or projects, as assigned

 

Requirements and Qualifications

·         Ability to organize and prioritize tasks, activities, and projects for timely completion

·         Active listening skill

·         Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts

·         Ability to establish and maintain pleasant interpersonal relationships primarily over the phone and emails

 

 

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

 

Please email your resume in a detailed MS Word format to vanessa.yeo@peopleprofilers.com stating:

1. Current Drawn:

2. Expecting Salary:

3. Date Available:

4. Reason To Leave Each Job:

 

We regret that only shortlisted candidates will be notified.

 

Yeo Wei Ling Vanessa

People Profilers Pte Ltd

10 Anson Road #09-01/02 International Plaza Singapore 079903

Tel: 6805 0855

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg Number: R1876549

 

 

 
Specialization : Engineering
Type of Employment : Permanent
Minimum Experience : 2 Years
Work Location : SINGAPORE
  

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